A year ago, we launched Field Service Lightning to bring a new approach to field service. In my four years on the Service Cloud team at Salesforce, I have never seen a product generate so much momentum and excitement with our customer and partners. In an increasingly connected world, driven by IoT and countless consumer experiences, we see that organizations are looking to transform their field service organizations to provide proactive and personalized service.
Today, I am pleased to announce that the Field Service Lightning Mobile App for iOS is available for immediate download from the Apple App Store. We’ve consistently heard from customers that Salesforce1 is terrific but mobile workers have been clamoring for a purpose-built application. You asked for it, and now we’ve answered: Field Service Lightning for iOS is here. Powered by a gorgeous and easy-to-use user interface, this app is built to be offline first, and optimized to improve first visit resolution.
Whether you’re a manufacturing, healthcare, financial services, telecommunications, or utilities company, this mobile app can be tailored to provide your mobile workforce with exactly what they need. Want instant access to job schedules to plan out your work day? Done. Or maybe you need Knowledge articles to help complete tricky jobs? You bet. You can even give visibility into van stock and product inventory so users can keep track of all the parts they have and the parts they will need. This powerful tool empowers your workers to deliver exceptional service to your
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